I cannot connect using the WiFi network adapter to my cell phone hotspot. There should be a sticker with arrows on top of the radio that instruct the installer to remove the screws before installation. These are used to keep the CD floating mechanism fixed during shipping. You must remove the packing screws from the top of the radio. When I insert a CD or DVD, the disc will not go all the way in. Some of the aftermarket FM antenna adapters have a better signal than our adapter, and the cost is usually under $15. The first thing I would try is to go to your local car stereo store and have them swap out the FM antenna adapter. What can I do to improve my FM reception? My FM signal strength is low making it hard to tune in stations. If you are not comfortable with splicing wires, we recommend you have your local car stereo shop perform the installation. Yes, you can splice the factory backup camera into the video input of the radio, but it does require splicing into the factory wiring harness. Will the radio work with my factory backup camera? To listen to satellite radio, you can either stream satellite radio from the free Sirius/XM app on your smartphone using Bluetooth (the song and artist info is displayed on the radio screen) or you can use the built-in wifi capability and install the Sirius XM app directly to the radio. Our radios do not have an internal satellite radio tuner. These include: AV and AUX outputs and inputs, dual-zone audio/video cables, main wiring power harness, 3G/WiFi cable, back-up camera video port, USB input cable, iPod cable, wired microphone (optional, as the unit has a built-in microphone), GPS antenna, radio antenna adapter, remote control, and user guide and manual.ĭo these radios come with Satellite Radio built-in? The radios come with many cables and accessories for most models. What cables and accessories come with the radio? If this occurs, we will contact you immediately to alert you to the delay. A tracking number will be provided once your order is shipped.ĭue to inventory issues, there can be a delay of up to two weeks if we are currently out of stock on a particular item. Please allow up to 3 business days for your product to ship once the order is placed. Although most orders take 7-10 business days to arrive, please allow up to 3-5 weeks for delivery. offers worldwide shipping using international couriers like FedEx, UPS, DHL, etc. How long will it take to receive the product I order? If you are not 100% sure which radio you need, please send us an email with the year, make, and model of your vehicle and a photo of your factory radio and dashboard to We will reply to your email with a link to the product that will fit your vehicle. If you don't know if your vehicle has CarPlay or not, feel free to check out our vehicle compatibility page! If you don't have wired CarPlay it might be time to upgrade your head unit, so why not upgrade with the leaders in plug-and-play radio solutions? Follow the accompanying instructions on how to download the files and transfer them to your USB drive.If you have wired CarPlay, absolutely! The Smart Box will work in any vehicle as long as the vehicle has pre-installed wired CarPlay. When you have the USB drive ready, insert it into to your computer and choose Start Download Process.
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